Aztec Empire free essay sample

A paper about the rise and fall of the Aztec Empire. This paper traces the origins and developments of the Aztec Empire from their humble roots in southern Mexico. The author traces their developments over some 1000 years. The Aztecs were Central American Indian people who invaded central and southern Mexico and took control. As they grew in political status, they became sophisticated and civilized, learning from established peoples who had been town dwellers for more than 1,000 years. There are many myths and legends concerning these people called the Aztecs (Mayo 49). Some people describe the pyramids they built, the wars they waged and the human sacrifices they made. It has been said that their Emperor Montezuma was terrible and savage in his deeds (49). The Aztecs had a great civilization with a wealthy and diverse history. Fortunately, much of this history was preserved and recorded for us by early priest, conquistadors, Spanish chroniclers, and the Aztec themselves (49). We will write a custom essay sample on Aztec Empire or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page

Free Essays on Johann Bach

Johann Sebastian Bach was one of the greatest composers in Western musical history. More than 1,000 of his compositions survive. Some examples are the Art of Fugue, Brandenburg Concerti, the Goldberg Variations for Harpsichord, the Mass in B-Minor, the motets, the Easter and Christmas oratorios, Toccata in F Major, French Suite No 5, Fugue in G Major, Fugue in G Minor ("The Great"), St. Matthew Passion, and Jesu Der Du Meine Seele. He came from a family of musicians. There were over 53 musicians in his family over a period of 300 years. Johann Sebastian Bach was born in Eisenach, Germany on March 21, 1685. His father, Johann Ambrosius Bach, was a talented violinist, and taught his son the basic skills for string playing; another relation, the organist at Eisenach's most important church, instructed the young boy on the organ. In 1695 his parents died and he was only 10 years old. He went to go stay with his older brother, Johann Christoph, who was a professional organist at Ohrdruf. Johann Christoph was a professional organist, and continued his younger brother's education on that instrument, as well as on the harpsichord. After several years in this arrangement, Johann Sebastian won a scholarship to study in Luneberg, Northern Germany, and so left his brother's tutelage. A master of several instruments while still in his teens, Johann Sebastian first found employment at the age of 18 as a "lackey and violinist" in a court orchestra in Weimar; soon after, he took the job of organist at a church in Arnstadt. Here, as in later posts, his perfectionist tendencies and high expectations of other musicians - for example, the church choir - rubbed his colleagues the wrong way, and he was embroiled in a number of hot disputes during his short tenure. In 1707, at the age of 22, Bach became fed up with the lousy musical standards of Arnstadt (and the working conditions) and moved on to another organist job, this time at the St. Blasius Church i... Free Essays on Johann Bach Free Essays on Johann Bach Johann Sebastian Bach was one of the greatest composers in Western musical history. More than 1,000 of his compositions survive. Some examples are the Art of Fugue, Brandenburg Concerti, the Goldberg Variations for Harpsichord, the Mass in B-Minor, the motets, the Easter and Christmas oratorios, Toccata in F Major, French Suite No 5, Fugue in G Major, Fugue in G Minor ("The Great"), St. Matthew Passion, and Jesu Der Du Meine Seele. He came from a family of musicians. There were over 53 musicians in his family over a period of 300 years. Johann Sebastian Bach was born in Eisenach, Germany on March 21, 1685. His father, Johann Ambrosius Bach, was a talented violinist, and taught his son the basic skills for string playing; another relation, the organist at Eisenach's most important church, instructed the young boy on the organ. In 1695 his parents died and he was only 10 years old. He went to go stay with his older brother, Johann Christoph, who was a professional organist at Ohrdruf. Johann Christoph was a professional organist, and continued his younger brother's education on that instrument, as well as on the harpsichord. After several years in this arrangement, Johann Sebastian won a scholarship to study in Luneberg, Northern Germany, and so left his brother's tutelage. A master of several instruments while still in his teens, Johann Sebastian first found employment at the age of 18 as a "lackey and violinist" in a court orchestra in Weimar; soon after, he took the job of organist at a church in Arnstadt. Here, as in later posts, his perfectionist tendencies and high expectations of other musicians - for example, the church choir - rubbed his colleagues the wrong way, and he was embroiled in a number of hot disputes during his short tenure. In 1707, at the age of 22, Bach became fed up with the lousy musical standards of Arnstadt (and the working conditions) and moved on to another organist job, this time at the St. Blasius Church i...

Choose 3 non-profit political organizations. Discuss how these 3 Essay

Choose 3 non-profit political organizations. Discuss how these 3 groups have been negatively affected by the large amounts of mo - Essay Example Large sums of money spent by different presidential candidates have a significant impact on American social-political ecosystem. More so, the lucrative expenditure has a significant impact on non-profit political organizations. This essay focuses on the impact of lucrative election on non-profit political organizations within the country. American Civil Liberties Union, League of Women Voters and People for the American Way are the main political organizations in the country. League of Women Voters was founded in 1920 in Illinois. The league focused on women voting rights, which had not been included in the country’s constitution. The group is a non-partisan political organization and neither supports nor opposes government official at either level of the government. However, the organization takes stand on various controversial issues particularly those that affect women’s rights during an election. On the other hand, American Civil Liberties Union (ACLU) is a non-prof it organization whose mission is to defend individual rights and liberties as stipulated in the country’s constitution (Mooney). ACLU works through litigation, lobbying and civic education. It was established in 1920 as a non-partisan political wing to defend anti-war protestors. ... PFAW has its headquarters in Washington and it monitors Right Wing activities through political lobbying and volunteer mobilization. The three groups have been most vibrant during a presidential election season. Non-profit political organizations have a mission to educate voters and to ensure that elections are conducted on a neutral environment. Thus, the different political organization focuses on different needs of the society. League of women voters (LWV) focuses on voter’s education through seminar and the media. In past elections, LWV has been active in encouraging registration among women voters. The league has also a major sponsor of presidential debates. However, its board of trustees voted unanimously for the league to pull out of the presidential debate following the 1988 sponsorship (Stevens 161). Other activities of the group during previous presidential elections include promotion of human rights. Fundamentally, the groups educate American voters on their rights and offer them an opportunity to make independent decision. In recent presidential elections, political aspirants and their supporters have been spending large sums of money to boost their chances of winning the elections. Due to the large sums of money spent by PACs, the groups have lost their reputation and influence among American voters. It is obvious that the groups have become less active in the recent past as the super PACs continuously take their position in the country’s politics. The PACs spend their monies on advertisements meant to support or defend the policies of their selected presidential aspirants. On the other hand, the ads can

Design Thinking Process its Influences and Critiques Essay

Design Thinking Process its Influences and Critiques - Essay Example Value creation techniques have shifted from manufacturing intense approaches to knowledge based designs which mean that companies have to adjust adequately to fit the market requirements. Innovation requires more than one approach in coming up with a complete recognizable product. Thus, companies have to amalgamate their resources to achieve quality innovation techniques. Despite the need for coherence in the market many industries have failed to implement this, competition has worsened the situation making each company rely on its own resources. However, this may not be an ideal platform for design thinking methodology. In this paper, I depict the roles and applications of design thinking in different scenarios, in the society. I draw up cases from a number of resources to depict the importance and how design thinking process can be attained with maximum benefits in the long run. Design thinking enhances the process of interoperability of the strategic and operational mindsets of individuals towards the set work environment. Design thinking is used in the derivation of human, technological and business sources and their interplay. Secondly it is influenced by socio-cultural and process based patterns (Lockwood, 23). Recent discussions evolving around knowledge usage have stressed the importance of utilization of distributed knowledge in innovation. It is illustrated that exploitable knowledge lies outside the organization that wants to undertake a new product development, this means that such an organization has to consider different components which may include and not limited to consumers, suppliers, and competitors and among other stakeholders in the business environment. The principle has an immense effect on management who are supposed to be open-minded and allow views from the external environment. By doing so, these managers will be allowing necessary skills to

The Virgin and Child with Saint Anne by Da Vinci and the Virgin by Term Paper

The Virgin and Child with Saint Anne by Da Vinci and the Virgin by Roger van der Weyden - Term Paper Example The paper "The Virgin and Child with Saint Anne by Da Vinci and the Virgin by Roger van der Weyden" compares two paintings, The Virgin and Child with Saint Anne by Leonardo da Vinci and St. Luke Drawing the Virgin by Roger van der Weyden. The compare and contrast study of the works The Virgin and Child with Saint Anne by Leonardo da Vinci and St. Luke Drawing the Virgin by Roger van der Weyden prove that Leonardo da Vinci’s work is symbolic of the origin of Renaissance art and Roger van der Weyden’s work is symbolic of the growth and development of art. In this essay, the subject under discussion is divided into two: compare and contrast study (visual effect, content) and discussion (significant influences on the artists’ painting styles). One can easily identify that the work The Virgin and Child with Saint Anne is visually rich because the same deals with life. Joanne Mattern pointed out that, â€Å"The painting depicts the Virgin Mary, the baby Jesus, and Sai nt Anne†. The work is visually attractive because the same is interconnected with the events that can be seen in daily life. Comparing with Leonardo da Vinci’s work, the visual effect of the work St. Luke Drawing the Virgin by Roger van der Weyden is not much attractive, but the same deals with a Biblical theme. For instance, St. Luke’s presence in the painting is symbolic of religious significance, not motherly love. But in the painting The Virgin and Child with Saint Anne, St. Anne enjoys her grandchild’s playful attitude. ... On the other side, Roger van der Weyden selected religious iconography as the theme of his work and it influenced the visual effect of the same. Fred S. Kleiner stated that, â€Å"The panel depicts the patron saint of painters drawing the Virgin Mary using a silver point (a sharp stylus that creates a fine line)† (406). In the painting St. Luke Drawing the Virgin, both St. Anne and the Virgin Mary symbolize motherly love and affection toward humanity in general. In Leonardo da Vinci’s work, infant Jesus’ attitude towards the lamb is symbolic of the hardships to be suffered by him in future. So, Leonardo da Vinci’s work’s content is interconnected with the Holy Bible. Similar to Leonardo da Vinci’s work, Roger van der Weyden made use of Christianity as the theme, but he altered the content to a different level. For instance, Saint Luke’s presence in the work is symbolic of artistic creativity. On the other side, Virgin Mary and infant J esus are symbolic of Christian faith. So, one can easily identify that Roger van der Weyden’s work is an amalgamation of artistic creativity and Christian faith. B. Discussion: Leonardo da Vinci’s painting style is deeply influenced by his master Verrocchio. At the same time, his interest in sculpture and architecture influenced his painting style. Besides, his paintings are symbolic of the relationship between human beings and Mother Nature. Frank Zollner stated that, â€Å"Besides studies of the models usually found in artist’s workshops, Leonardo also made equally important studies from nature† (8). For instance, Leonardo da Vinci made use of the background of his works to portray nature. At the same time, the influence of science can be seen in his artworks. His works are

Planning and Maintenance Problems

Planning and Maintenance Problems Plan and Maintenance Problem 1 To calculate to peak operative temperature in this room in August, some assumes are made before calculation: The operative temperature in adjoining rooms is equal to that for the module under consideration and hence heat glow occur only through the outside window-wall; The window will be open during the day and close at night; The thermal transmittance of the window frame is equal to that of the glass; There are no internal blinds, therefor the solar gain to the air node is zero (Sa =0) According to the equation (5.42), this calculation will be divided into three parts. First, find out the mean operative temperature. Second, find out the swing in operative temperature. And find out the peak temperature in the final. Calculation: Area: External wall = 3.08m2, Internal wall = 40.88m2, Internal floor = 19.8m2 Ceiling (intermediate floor) = 19.8m2, Glazing (include. frame) = 7.0m2 Volume of room = 55.44m3 Summed values: Summed area = 90.56m2 Summed U Value = 22.1/WK-1 Summed U Value = 321.2/WK-1 First part Mean operative temperature: Solar Gain through glazing (Table 5.7): = 0.62 x 177 x 6.3 = 691.36W Internal heat gain: = (792 + 1280 + 1584) / 24 =152.33W Fabric heat gain (Table 2.34(h)): = (3.08 x 0.49 x 26.9) + (7 x 2.94 x 19.8) = 448.08W Total gains to environmental node: = 691.36 + 152.33 + 448.08 = 1291.8W Total gain to air node: = 0 + (55.4 x 19.8) = 1097.7W Room ventilation conductance (Table 5.2): =1/3 x 3 x 55.44 =55.44WK-1 Thermal response factor for the room: = (321.2 + 55.44) / (22.1 + 55.44) = 4.9 Room conductance correction factor; = 3 [55.44 + (6 x 90.56)] / 22.1 + (18 X 90.56) = 1.09 Mean operative temperature at center of room: = [1097.7 + (1.09 x 1291.8)] / [55.44 + (1.09 x 22.1)] = 31.51K Second Part- Swing in operative temperature: Swing in solar gain (Table 2.30 and Table 5.7): = 0.44 x 6.3 x (603 – 177) = 1180.9W Swing in structural gain (Table 2.34(h), and given time lag factor (9.5h)); = [ (0.18 x 3.08 x 0.49) x (11.7 – 26.9) ] + [ (1 x 7 x 2.94) x (24.8 – 19.8) ] = 98.77W Swing in internal gain; = [ (2 x 80) + ( 10 x 19.8) ] – 152.33 = 205.67W Swing in ventilation heat gain: = 55.44 x (24.8 – 19.8) = 277.2W Total swing in heat gain to environmental node: = 1180.9 + 98.77 + 205.67 = 1485.3W Total swing in heat gain to air node: = 0 + 227.30 = 227.30W Mean-to-peak swing in operative temperature Room admittance factor with respect to operative temperature; = 3 [ 55.44 + (6 x 90.56) ] / [ 321.2 + (18 x 90.56) ] = 0.92 The swing in operative temperature at 12:30: (at 12:30) = [ 277.2 + ( 0.92 x 1485.3) ] / [ 55.44 + (0.92 x 321.2) ] = 4.68K Final Part: Peak internal operative temperature: = 31.51 + 4.68 = 36.2 °C As the result, the temperature is too high in the office space, some issues of shading or cooling should be required to reduce the risk of overheat. Problem 2 2a) During project handover, the operational risk management cycle starts with the first implementation procedures by creating the risk inventory through risk identification and risk assessment. Starting with risk identification and assessment, the better the risk assessment and the risk information gathered is structured; the more successful will be the future continuing reassessment process. Good results for risk evaluation are achieved if unit heads and risk or process experts agree on the valuation of the risk. Then, risk mitigation and control system is carried out in view to adequately assessing the impact of an identified risk on the organization’s business, one has to consider existing controls and mitigating measures that already reduce the likelihood or severity of the risk scenario identified. A risk mitigating measure is usually a one-time measure for which an implantation date and a responsible person are defined. Risk scenario, mitigation measure, control, and loss event help to keep track of the implementation steps. These results in improved transparency, efficiency and data integrity compared to the widespread solutions that typically create problems with regard to user access rights, data integrity and confidentiality. Followed by risk mitigation and control system is risk controlling and reporting. The goal of the risk management process is to keep identified risks in line with the risk policy and risk strategy approved by the Board of Directors and the executive team. This process could assure existing controls are actually performed and newly approved risk mitigating measures are implemented as planned. Lastly, followed by the above steps of operational risk management processes, simple risk aggregation and consolidation methods can be introduced. Grouping risks by categories to look for worst-case risk scenarios, consolidating risks across business units and evaluating dependencies, correlation or diversification potential between risks can be introduced already with relatively simple methods and are an important step towards an integrated risk perspective. Based on the structured risk information gathered and the integrated perspective on all relevant risks, mitigation measures and implemented controls, the risk manager is able to produce risk reports according to the need of any type of management level. 2b) There are a number of elements involved in the development and implantation of operational risks. They could be divided into Pre-handover activities and post-handover activities. The following responsibilities should be worked among the project sponsor, building owners, contractors and maintenance providers. Regarding Pre-handover activities: First, developing commissioning program which including the calibrating, testing and running of building systems, services and equipment to ensure the building is ready for use. Sometimes, the manufacturer’s representatives may be present on site to authorize the operation of services and equipment. To make sure the services and equipment have been correctly installed and functioning. Calibrating the control instruments and systems to ensure energy conservation and environment conditions are maintained. Second, transferring of documentation to the client is involved in the development and implementation of operational risks. For example, in terms of building service, the building documentation may include: statutory authority permits and approvals, including progressive building certifier approvals. Providing plant, equipment, services and system information and schedules, including recommendations regarding lifecycle costing, â€Å"as-built† building plans and commissioning data, service maintenance requirements, operation and maintenance manuals covering design and operating parameters, service maintenance schedules, maintenance and cleaning products, tools and spare parts. Third, the project contractors should assist the building owner or maintenance providers to determine the building maintenance requirements. Forth, develop handover training program to familiarize the building owner and maintenance provider personnel with building equipment and systems. It is a good practice as training sessions coordination could utilize the expertise of the design and construction teams such as subcontractors. Effective training will let the building users and owners obtaining knowledge to manage the building and its fixtures, fit-outs, equipment, services and systems. The training contents may include occupational instructions and coincide with the handover of building documentation. Regarding Post- handover activities: First, identify outstanding defects and rectify all outstanding defects prior to final completion. If defects or omissions are identified by the building owner after final completion. Second, monitoring maintenance and update building asset records is involved in the implantation of operational risks. Most building contracts have a defects liability period, typically for twelve months from the practical completion. Therefore, maintenance activity should be monitored and maintenance records should be continually updated to reflect any new defects and rectification works. And these records should be added into a defects report, including the details of maintenance activities undertaken. The certificate of final completion confirms that all contractual requirements have been met, including the rectification or acceptance of all outstanding defects and attendance to all omissions. Forth, project files and accounts are to be closed which allow easy auditing in the future. Substantial records created or received by the design and construction team must be sorted, indexed and recorded to create an auditable project trail. Care must be taken to store all financial records securely. Undertake final completion inspection to ensure satisfactory rectification of all outstanding defects. Last but not least, update and maintain asset register and other relevant asset management systems. Problem 3 3a) Operating temperatures The electrical energy produced by biomass gasification CHP plants can be consumed directly or injected into the network. The production of thermal energy can be specified at below: High-temperature heat (steam or thermal oil, up to 200 ° C) applies for industries which consume heat. Low-temperature heat (hot water at 90-95 ° C) applies for industries which consume heat, urban heating networks by hospitals, schools, government bodies, swimming pools, and industries linked to the wood sector that have co-products and thermal energy requirements. Cost The capital costs of the biomass CHP processes are much higher than fossil fuel fired CHP systems. Small-scale biomass CHP is undergoing trials in the UK. Biomass CHP offers a carbon saving potential for large sites (e.g. over 20 MWe). At these scales, biomass CHP will typically use steam turbines linked to district heating. Environmental regulation / considerations To apply biomass CHP, several matters should be considered. Provide a suitable supply chain for biomass fuel. The site access for large lorries delivering the fuel and storage space for the fuel. The route and mechanism to transport fuel from the store to the boiler and the plant room space around the boiler for cleaning. Integration into the building engineering system Building systems are usually connected to the network via a heat exchanger. Whilst there is some amount of thermal loss from the heat distribution infrastructure, the aggregation of small heat loads from individual buildings into a single large load allows the use of large scale heat technologies. 3b) A district heating scheme comprises a network of insulated pipes used to deliver heat, in the form of hot water or steam, from the point of generation to an end user. District heating networks provide the means to transport heat efficiently. They can currently be built up to around 30km from generating plant and distribution networks can be hundreds of kilometers long. The development of the district heating scheme is benefit to the community include avoided costs of energy, through the use of surplus and wasted heat energy, and reduced investment in individual household or building heating equipment. Problem 4 4a) CBM is a short form Condition Based Maintenance. It is a maintenance strategy that adopted the actual condition of the asset to decide what maintenance needs to be done. It acts as a condition monitoring since it provides an instantaneous indication of a machine’s condition, ensuring critical systems maintained in top condition and spot the upcoming of plant failure. More, it helps improve the conventional maintenance regime by evaluating indicative parameters of plant condition such as temperature, vibration, oil condition, power quality. CBM is a highly effective maintenance strategy which benefits to safety and reliability nature industries such as aircraft industry, semiconductor manufacturing, nuclear, oil and power etc. The advantages examples are stated as following: First, it enhances fault detection in many plant items. Second, it reduces failure rates, labour time and repair budgets. Third, by carrying out the CBM, it gains the greater understanding of plant performance, and thus improves the energy efficiency and worker safety. 4b) As mentioned in 4a), there are a lot of benefits by adopting CBM. Below are the five different CBM methods examples which would help enhance fault detection in plant items and reduce their failure rates. First, acoustic emission monitoring which monitoring defect the naturally occurring high frequency structure borne elastic waves which are produced in materials under some form of stress. Acoustic emissions are the stress waves measuring in dB at high frequency 20kHz to 1 MHz. The instrument is commonly used to listen and measure the acoustic signals emanating from items such as pump’s bearing to define the condition with the plant during it operation. It has a good signal to noise ratio and is not affected by background noise. Second, Vibration analysis which forecast the condition for most machines with moving parts and all rotating machinery has a degree of vibration due to difficulties in balancing the moving parts. For example, bearing degradation and misalignment, to assess plant condition to enhance fault detection and reduce failure rates. It measured in dB at lower frequency range of 100Hz to 10KHz. When faults begin to appear in plant items, the normal vibrations begin to show signs of change. When these vibration measurements are â€Å"trended† over a period of time, the change in the plant conditions can be seen as a graphical representation. It can indicate when lubrication is required, whether the lubrication has been successful and the condition of bearings. Moreover, any misalignment, loose components and other problems that cause the machine to vibrate can be detected, giving maintenance staff the chance to intercept faults and maximise the effectiveness of these tasks and their time. Third, application of Ultrasonic thickness testing uses complex electronic equipment to generate and detect reflections of ultrasonic vibrations from interfaces between materials. Any material that transmits mechanical vibrations can be tested. It is the best method in terms of cost-effectiveness and the ability to detect irregularities in a metallic system. For example, it can read its thickness by simply touching the steel with the measurement head. Contact is usually assured by first removing visible corrosion scale and then applying petroleum jelly or another couplant before pressing the probe against metal. It could detect the occurrence of pitting and cracks both internally and externally resulting from corrosion, microbial and chemical contamination and general wear and tear. Therefore, it avoids the possibilities of leaking and potential failure of critical systems. More importantly, the testing is used to inspect metal to determine quality and safety without destroying or compromising its integrity. Forth, Thermography could be used to evaluate plant condition by obtaining temperature observations of building service pant. The deviation in temperature at which particular pieces of plant operate is often indicative of plant condition. The radiation emitted from the surface of an object is a function of the object temperature with the infrared element of the radiation being measured and converted into an equivalent temperature. The thermal image is constructed from a multitude of point measurements. And the point temperature values are represented on a grey or colour scale. Last, Lubricant and fluid analysis. Microbes can induce corrosion of steel and non-ferrous metals or they can accelerate normal electro-chemical corrosion processes. This mechanism can be occurred directly or indirectly. The analysis will reveal things like oil contamination, incorrect fill levels, as well as a breakdown or degradation of the lubricant’s composition. The procedure is performed by taking a small sample of the lubricant from the machine in question and sending it to laboratory for aassessment of the presence of the organism. 1

Relationships In The Odyssey :: essays research papers

Relationships in the Odyssey Essay   Ã‚  Ã‚  Ã‚  Ã‚  Throughout the Odyssey, there are many relationships that represent love between two people. These relationships show loyalty, compassion, and the wanting to be near one another. Two of these kinds of relationships are between Odysseus and Telemakhos, and Odysseus and Penelope.   Ã‚  Ã‚  Ã‚  Ã‚  The relationship between Odysseus and Telemakhos is a blind love. That is because they never really got to know each other because Odysseus has been gone for most of Telemakhos’ life. One example of this blind love is when Odysseus hears about how the suitors are mistreating and stealing from Telemakhos. Odysseus gets so irate that he was then even more determined than ever, to return to his family. Telemakhos also exhibits the same kind of blind love towards his father. Even though people have told him that his father was dead, he never believed it. He felt that his father was alive and was willing to sacrifice his life to prove it. Telemakhos was inexperienced at directing a boat, but he was willing to try because he felt something inside of him that gave him the strength to go on. Thus, this relationship between Odysseus and Telemakhos gave both of them the courage to overcome the hardships ahead of them.   Ã‚  Ã‚  Ã‚  Ã‚  While the relationship between Odysseus and Telemakhos is a blind love, the relationship between Odysseus and Penelope is a love between two people who just want to be together. Odysseus shows his love towards Penelope throughout the Odyssey. In spite of the fact that Odysseus has been gone for twenty years, he never forgets his wife back in Ithaca. One example of how much he wanted to go home was when he went to the island of the Lotus-Eaters. He could have stayed on the island of the Lotus-Eaters where everything he ever wanted was there, but the thing he wanted the most was to be with his wife. Penelope likewise displays this kind of love towards Odysseus.

Case study of CVS

According to the filed work results made by PSI team, we know that approximately one in four scripts experienced a problem at some point in fulfillment process. As we all know, the fulfillment process is critical for the transfer of the customer’s need into reality. An inefficient process would lead to a poor pharmacy service which would depress the recent customer. It’s certainly true that a better fulfillment process could prevent 60%-90% of the customer defection that were due to service.We know come up with solutions to deal with the problems now exist in the CVS fulfillment process. Improvement would never happen until changes are made. On the one hand, CVS should design a more efficient flow chat to reduce the inherent risks and inefficiency during the process. A proper flow chat should start with the analysis of the existing process situation in CVS and find out the bottle neck in the process. On the other hand, from the case, we know that a number of problems co uld occur in the part of Data entry.For example, customers pay the prescription and soon leaving the pharmacy, but the prescription may appear without drugs or the payment will not covered by their insurance. When they come back to pick drugs, they would be give nothing but dissatisfied. If things go on like this, customer satisfaction and customer loyalty will inevitably be effected . In order to reduce the defections in this part, changes should be made . CVS Pharmacy should build a comprehensive information system. The IT system should have enough function to support the operation.The doctor can upload the prescription after diagnosing, then the tech of pharmacy can check the prescription online and finish the remaining work. For the problem of no refill allowed, the IT system which contains prescription guidance by selecting the personal information of the patient in history. For the problem of DUR Hard Stop, IT at CVS should cut down the time for drug review. Since the possibil ity of different drug to drug interaction have the different time, IT system should have the ability to recognized the maximum time for major drug interaction which would absolutely improve the efficiency.Also the customers can login the system to check whether their prescription has been completed to decide when they go to take the drugs. After the above improvement, the most likely part to have problems is the situation at the pickup window at peak period. When customers came after work to pick up the prescriptions, most locations found it difficult to staff this time period simply because pharmacy employees did not want to work then. To address this problem, we feel that we can create some self-dispensary machines, just like ATM, so that the customers can take their prescriptions on the machine by themselves.Because of the establishment of the IT system, there will not be wooden boxes in use. If the system design is too complex, people will feel it is more efficient to use the or iginal method. The results may cause the failure of the changes. In order to prevent backsliding, the system must be easy to use so that both customers and staffs can use it conveniently. Pharmacy Service Initiative can greatly promote the customers’ pickup speed, save time, improve efficiency. Nothing could be better than that to be more attractive to consumers.Faster pickup-rate than other pharmacies can let CVS win more customers, increase customer loyalty, and attract new customers patronizing. Now most people complain about taking drugs,which is not only wasting long time to queue but also having complicated steps. If we can solve this problem, it will be a milepost of pharmaceutical service industry. This is a great opportunity for CVS companies to increase their market share, to defeat the competitor, and to become a leader in pharmacy.The economic benefits it brings to CVS is self-evident. Has the absolute authority is an absolute superiority on the pharmaceutical ind ustry, after that it will be hard to endanger the status and influence of CVS. In addition to economic benefits, the reform also brings many benefits to the internal stability of company. Not only reducing the customers’ complaints and churn rate, but also greatly improving the employee’s satisfaction and reducing turnover rate. These make CVS having more stable and rapid development.

peoplesoft essays

peoplesoft essays The business environment world has changed more over the past decade than it did over the last 50 years. The key forces in this new business world are customer, competition and change. The pace of change continues to accelerate and enterprises around the world seek to undergo business process reengineering (BPR). BPR is a radical change that a business has to make in order to keep pace with todays ever-changing global markets. Two of the most prominent tools used to make this radical change are PeopleSoft and SAP. Majority of successful corporations are using these two client-server applications to make informed business decisions, which in return enabled these companies to accomplish their business goals and utilize the information gathered to create competitive advantage. PeopleSoft was founded in 1987 and is one of the leading providers of enterprise wide client/server business solution for Fortune 1,000 companies. More than 4,700 organizations in 107 countries use PeopleSoft software. PeopleSoft develops, markets and supports organization-wide software solutions to handle core business functions including human resources management, treasury management, performance measurement and supply chain management. It also provides industry specific enterprise solutions to customers in select markets such as telecommunications, financial services, healthcare, manufacturing, public sector, retail, transportation and utilities. In addition, company also offers PeopleSoft Select, a complete packaged solution including software, hardware and services to address the needs of medium-sized organizations (Montgomery Research, 1998b). In order to improve customers efficiency and increase it market share PeopleSoft announced in May, 2003 that they will support direct integration with the SAPs business applications using PeopleSofts AppConnect integration technology. This should help or ...

Australia WW1, WW2 essays

Australia WW1, WW2 essays With reference to World War 1 and World War 2, evaluate the extent to which they have been important in shaping Australian Australian society before the "Great War" was a mixed society, consisting of mainly Anglo Saxon and Aboriginal decent. It was mainly made up of primary production and it was very basic, but hard living. There was a strong belief in social and political democracy. Australia was seen as a land, where hard work and equal opportunity could overcome class distributions and enable the individual to gain a rightful place in society. There were many people who struggled to survive in the coutry and some had to move into the cities, but because hard labour was valued, most decided to stay. Australian women weren't the fancy dress and dance party type. They worked hard and often were exploited. Due to this egalitaraianisam there were fewer social classes and barriers which meant that the aristocrats were unpopular. Australia was still very loyal to Britain and saw her as the "Mother Country" which needed help. In 1914 Andrew Fisher announced that Australia would support Britain to "the last man and the last shilling." Ten days later the Australian Imperial Force (AIF) was formed and basically consisted of volunteers under the command of the British commanders. The Australians fought in The Pacific, the Middle East and the Western Front. Australia entered WW1 as a united nation and left, a divided nation, Australia entered WW2 a divided nation and left united nation. WW1 plays a big role in shaping the Australian image both at home and aboard. Both WW1 and WW2 effected the shaping of Australian society so much so that it made us the coutry that we are today. The "Great War", almost bound to happend caused australia great casualties ...

CIS Management Information System Essay Example | Topics and Well Written Essays - 500 words

CIS Management Information System - Essay Example rights, including intellectual property is often classified as criminal offence in statutory terms and is liable for persecution as it would negatively impact on the rightful owner of the property. Copyright laws are specifically designed to protect ownership of content and any form of reproduction of that content without prior permission from the owner is deemed illegal. In the outlined case above, this is the main problem which is of concern where piracy is reigning supreme as a result of the system used that makes it possible for musical files to be shared amongst individuals without the owners’ consent. The main cause of the problem is online file-sharing service that is available on the internet where individuals can download digitized music files from other users free of charge. For instance in the above case, Napster popularized this service where it provided software on its website that could be used to locate any music file on the computers of other online Napster members that could be copied for free. Whilst Napster itself did not store any musical file, it acted as a go between the user and the supplier which resulted in huge numbers of people signing in for the service as it gave the provision of downloading music and even copying it to their CDs free of charge. Likewise, other services such as Kazaa, WinMix, Morpheus and Grokster were developed after the demise of Napster. These services distributed software to various users that enabled them to locate computers with musical files of their choice and downloading without paying. So basically in this regard, the different software that was developed and distributed online allowed users to enjoy the benefit of downloading and copying music for free without the permission of the owners and producers. However, the main impact of piracy in this case has been the tremendous decline in music sales by the recording companies as a result of the rush for free music that could also be accessed online with

Identifying and Clarifying Opportunities Case Study

Identifying and Clarifying Opportunities - Case Study Example This approach to decision making may pose as one of the biggest challenges for future survival and growth of  MLR. MLR is positioned as a casual, full-service restaurant that caters to a relaxed and fun-loving crowd. The chain strives to attract people who enjoy socializing and hospitality. The management however does not want to project the restaurant as a pub, sports bar or other drinking establishment. The present positioning is based on the founding members own experiences and not on any marketing research. MLR competes in the marketplace on the plank of differentiation. The restaurant offers a signature dish which is consistent with consumer’s preferences for healthier diets. The founders did not use inputs from consumers before finalizing these important marketing decisions. Likewise, there has been no effort to segment the market on any quantitative or sophisticated market assessment tool. MLR is presently facing cash flow problems. The costs have risen, however the revenue has not increased proportionately. The restaurant has accumulated large amount of debt. Heavy interest payout is compounding the issue of large cash outflows. The annual sales of MLR have risen consistently from $1,472,000 in 2006 to $ 17,222,000 in 2009. The projected sales of $22,329,000 for the year 2010 represent a 30 percent growth over the previous year. On the face of it, these figures suggest that MLR is doing pretty well. However they mask some important aspects that need attention. First and foremost is the fact that rate of growth in sales has been falling every year as depicted in the table below. Despite this slowdown in the sales growth rate, revenue per store has continued to increase every year. During the fiscal year ended April 30, 2009, which included the worse part of the economic recession, the average revenue per store was $1,435, up from $1,372 during the comparative